About After Sales

About After Sales

1. Dolls may contain small accessories, recommended for people over the age of 16.

2. Even if it is a brand new toy, there are some unavoidable problems due to the limitation of the manufacturing process. For example: small scratches, small chromatic aberrations, small white marks, uneven local coloring, etc.

3. All dolls have hand-made parts, there may be flaws that do not affect the play, such as small black spots that are slightly and not in obvious position, do not affect the slight length and length of the doll standing, etc., similar to this situation will not be replaced, mind Please be careful to buy.

4. If you encounter other problems, such as lack of accessories, physical damage (such as broken hands and broken feet), please contact us through the website mail, we will solve it for you as soon as possible.

5. Receive the doll, please face-to-face inspection, confirm and sign again. That is, 90 days from the date of your receipt, as long as it is not man-made damage and its minor flaws, if you have any problems, please contact us in the website and do not deal with it.

Finally, thank you for your love and purchase.